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Restaurant technology partners

Trusted by Restaurant Professionals Who Keep There Business Moving

Gotham Hospitality Solutions helps restaurant teams bring their POS, payments, ordering, and operations together with technology built for the pace of service.

Restaurant team using handheld ordering technology

Every restaurant has its own rhythm. We listen first, recommend technology that fits, and stay focused on helping your team get more from every shift.

Case study

3rd & Ferry Market

Full-service casual fine dining

Read the full case study

With the more steady stream of orders that are spaced out properly, we have decreased our ticket times substantially and reduced stress for servers and the kitchen... and our customers are able to enjoy a heightened dining experience where the products they order are delivered in a timelier fashion.

— Mike Pichetto, Owner — 3rd & Ferry Market

18%Increase in net sales year-over-year
10–20%Faster table turns
1 → 1.5Drinks per customer per visit
+$10Per person average increase per shift
50%Gift card sales increase year-over-year
50%Reduction in managerial back-end work

The challenge

3rd & Ferry's two-story mezzanine layout created real logistical challenges. Servers were stockpiling orders and entering them in large blocks, causing kitchen overloads, long ticket times, and frustrated guests. Their legacy POS was difficult to use, and a disconnected gift card system required five staff members five full days to fulfill holiday orders.

The Gotham + Tabit solution

Mike Pichetto discovered Tabit at a release party hosted by Gotham Hospitality Solutions. Gotham had built a strong relationship with the restaurant, understood its needs, and showed Pichetto exactly how Tabit would address their pain points. The restaurant implemented Tabit in October 2021 with four modules: TabitPad for tableside ordering, TabitChef for real-time management visibility, TabitOrder for integrated online ordering, and TabitGiftCard to streamline gift card issuance.

"It's transformed our business."

— Danya Kinsman, General Manager — 3rd & Ferry Market

Ready for technology that works with your team?

Let's talk about the systems, workflows, and guest experiences you want to improve.

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